Our Services

Being an effective Property Manager isn’t just about collecting the rent! There are a number of key steps involved in successfully managing your rental property. With over 30 years combined experience in property management our team has developed a suite of management services designed to deliver the best results for you and your tenants. Our service includes:

• Pre-Purchase Independent Rental-Appraisal
  We know what's important in a Queenstown rental property and because we’re independent, so is our advice. So before you sign that sale and purchase agreement talk to us about our free no-obligation rental-appraisal service.
   
• Effective Marketing of your Property
  Marketing your property is an important part of what we do. That’s why we invest in print, radio and online marketing to ensure we create a high profile for your property.
   
• Tenants Selection
  Find the right tenants for your home is our priority, that’s why all potential tenants go through a rigorous selection process. We conduct personal, work and previous landlord reference checks as well as carrying out a credit checks on your behalf.
   
• Pre-tenancy Inspections
  Before the tenants move in one of our team will carry out an inspection to list the condition of the property and ensure that any potential issues are detected early on. Copies of the inspection report are sent to the owner and the tenant.
   
• Documentation
  Depending on your preference, we can arrange periodic or fixed terms tenancies for your property between three, nine and twelve months. Our team will handle all the paperwork on your behalf and ensure all the documentation is compliant.
   
• Collecting Bond Monies
  Once the paperwork is completed we will collect and lodge all bond monies with the Tenancy Bond Centre, and you will receive a letter confirming the receipt and details of the bond.
   
• Rent Collection
  We closely monitor rental payments and ensure that any problems or delays are dealt with immediately.
   
• Conducting Regular Inspections
  Every three months we will go and visit each property to ensure it is being well looked after and identify any potential issues with the tenancy. We will also provide a full written report at the end of each tenancy, including photography of the property and chattels.
   
• Managing Repairs and Maintenance
  As soon as any issues have been identified in the property we’ll organise repairs using one of our preferred suppliers, and inform you along each step of the process. We only use qualified, reputable trades people for our rental property repairs, and review our suppliers regularly.
   
• End of Tenancy
  When the tenancy period is up and it’s time to start all over again we will manage the final property inspection and provide a full report to you on the condition of the property and manage any necessary repairs or maintenance that need to be carried out.

Please note: All costs of ownership and maintenance of the property, including local authority rates, body corporate levies, insurance, electricity when the property is not tenanted, television and license costs are to be paid for by the property owner.